Privacy Policy

SONGJU TOOLS is a functional test scenario on this website platform, not a manufacturer or supply website. When the site is visited, it automatically records page and campaign source, locale and device information, a pseudonymous first-party visitor identifier, and network information for traffic measurement, content improvement, abuse prevention, and company-level IP identification. This measurement does not wait for an analytics-permission button.

Measurement details: the approximate location of a visit (country, region and city) is estimated from the IP address using IP geolocation by DB-IP (https://db-ip.com), licensed under CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The location lookup happens on our servers; DB-IP does not receive your IP address. The site also records the device type, operating system and browser, the browser language, time zone, a screen-width range and whether the screen supports touch; how the visit arrived (search engine, AI assistant, social network, email, advertising or another website — for an advertising click only the type of click identifier is kept, never its value, and email recipient tracking tokens are removed); and interaction events such as pages viewed, downloads, forms started and chats opened. Automated traffic is flagged and excluded from interest measurement. The full IP address is shortened to its network range (/24 for IPv4, /48 for IPv6) about 30 days after collection, in a process that runs daily; the shortened range is kept until the event itself is deleted under the 180-day analytics retention period. When the site owner enables company identification, the IP address and technical request data may be sent to company-identification data providers to estimate the visiting company.

Engagement details: for each page the site measures how long it was actually viewed (only while the browser tab is visible and the visitor is active; idle time is not counted) and how far it was scrolled, and the page reports this when it is hidden or closed. It also records interaction events: copying text inside a product's model number or specification table (the first 100 characters, with email addresses and phone-like numbers removed; copying anywhere else is not recorded), clicking a phone, email, WhatsApp or LINE link (only which channel, never the number or address), switching language, enlarging a product image, playing a video, opening the careers or quotation page, leaving a contact or quotation form unsent (only the name of the last field used, never what was typed), and requesting a page that does not exist (its path only, without the query string, and with any address or phone number in the path masked). Words entered in the site search are used as typed to find matching pages, and are recorded together with the number of results; email addresses and personal numbers are removed from them before they are stored. A visit in which many pages are left instantly without any interaction is treated as automated traffic, for that visit only. These records are kept with the other website activity events for at most 180 days. No screen recording or browser fingerprinting is used.

An IP address or visitor identifier is technical data, not a person's name. SONGJU TOOLS uses network signals only to estimate that a company network may have visited; it does not claim to identify or confirm a natural person, and a company match does not automatically send email or create an individual customer record.

Information actively submitted through a form may include your name, company, email, phone number, country, and test content, and is handled separately from company-level traffic measurement. Files attached to a quotation request (for example a drawing or reference photo) are stored privately for this site, are not used by the AI assistant, and are deleted 180 days after submission. Because this is a test site, attach only sample files that are not confidential, and do not submit sensitive data or purchase commitments. We do not sell personal data to third parties.

Test records are retained under the platform's external-test retention rules and may be removed by a system administrator when testing requires it. This test site does not provide SONGJU TOOLS sales contact or replies.

Files attached to a quote request are not made public, are not used by the AI, and are deleted after 180 days.

The site operator may have your inquiry (name, company, email, phone, country, message and requested items) forwarded by email to its sales inbox. The email is sent through an email delivery service, and files you attach are not included.

Besides the browsing events above, the site keeps a summary for each visitor: the visitor identifier, the times of the first and the latest visit, the number of visits and of pages viewed, the country, whether the visits were flagged as automated traffic, the measurement-consent status, and an estimated level of interest with its basis (which kinds of pages or actions, and how often). For 180 days after the latest visit the summary also holds the latest device type, operating system, browser, browser language, screen-width range and region; these are then cleared. The summary contains no IP address and no page-by-page browsing record, and it is kept for at most 24 months after the latest visit. A visitor who only used the chat, without leaving contact details or sending an enquiry, is treated like any other visitor: the summary and the conversations are deleted 24 months after the latest visit. If you left contact details through a form or the chat, sent an enquiry, or the company sent your company an email on the basis of this summary, the summary is kept with that enquiry or email until the company deletes it or you ask for it to be deleted through the contact page.

Crawler records: for requests that identify themselves as a search engine, AI service or other automated program (a browser name containing words such as "bot" or "crawler"), the server records the time, the request method, the page path (without the query string), the response status, the browser name and the IP address, to understand how search engines and AI services read this site; the server's log file also holds the site's host name, the protocol, the response size and the processing time. Visits from ordinary browsers are not written to this record, but a few apps or link previews on personal devices also call themselves automated programs and may therefore be included. These records are kept for at most about 8 days in the server's log files and for 30 days in the database.

Bot protection: the contact form and the quotation form load a verification widget from Cloudflare (Cloudflare Turnstile, loaded from challenges.cloudflare.com). In the background it checks technical signals from your browser, such as the IP address, the browser name and characteristics of the encrypted connection, to tell people from automated programs and keep spam and abuse out of the forms. Cloudflare states that it uses these signals only to detect and block bots and to improve the service, not to identify, profile or target individuals. The form for leaving contact details in the AI chat uses the same check.

AI chat: the whole conversation, your questions and the assistant's answers, is stored and can be read by the company. To answer, your questions are processed by an external AI service provider (OpenAI). In the chat you may also leave your name, company, email, phone number and what you need; these details and a summary of your own questions are sent to the company's sales team, and the conversation and your visits to this website (kept for at most 180 days) are then linked to you as an enquiry. The visitor summary described above is kept with the enquiry. A conversation in which you left contact details or sent an enquiry is kept with that enquiry until the company deletes it or you ask for it to be deleted through the contact page; any other conversation is deleted with the visitor summary 24 months after the latest visit.